Payment-and-Security

Nuvorav™ · Checkout Information

Payment & Security

This page explains how payment methods, transaction authorization, order totals, discounts, and checkout security are handled when you place an order through nuvorav.com.

Secure Checkout Checkout is processed through Shopify and applicable payment providers.

Transaction details are handled through the checkout services involved in processing your purchase.

Order Total Your final order amount is shown before payment is submitted.

Review products, quantities, shipping, discounts, taxes where applicable, and the final total before completing checkout.

Payment Options Available payment methods are displayed during checkout.

Available options may vary by location, currency, device, order details, or payment provider availability.

Clear Checkout Information

Know what to expect before you place your order.

We aim to make checkout clear and straightforward. Available payment options, applicable charges, discounts, shipping fees, and the final order total are presented during checkout before you submit payment.

Section 01

Payment Methods

The payment methods currently available for your purchase are shown during checkout. Available options may vary depending on your location, currency, device, order details, and the payment services available at the time your order is placed.

Please select one of the payment methods displayed during checkout and follow the applicable instructions to complete your purchase.

Section 02

Payment Authorization & Verification

Orders may be subject to transaction authorization, payment verification, identity verification where applicable, and fraud-prevention review before an order is accepted or fulfilled.

Your bank, card issuer, or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold on your account. These decisions and authorization-hold periods are controlled by the applicable financial institution or payment provider.

Section 03

Checkout Security

Checkout is processed through Shopify together with applicable payment providers using technical and organizational security measures intended to protect transaction information.

Nuvorav™ does not store complete credit or debit card numbers on its own store servers. Payment information is handled through Shopify and the applicable payment services involved in processing the transaction.

Security reminder: Nuvorav™ will not ask you to email your complete credit card number, debit card number, card security code, or online-banking password.
Section 04

Prices & Final Order Total

Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes where applicable, discounts, and your final order total.

Prices on nuvorav.com are displayed in U.S. dollars (USD) unless another currency is clearly shown.

Please review your products, quantities, shipping information, promotional discounts, and final total carefully before completing payment.

Section 05

Financial-Institution Charges

Your bank, card issuer, or payment provider may separately charge foreign-exchange, international-transaction, currency-conversion, or other financial-institution fees.

These charges are determined and collected by the applicable financial institution or payment provider and are not charged or controlled by Nuvorav™.

Section 06

Discount Codes & Promotions

Valid promotional or discount codes should generally be entered before checkout is completed. Please confirm that the applicable discount appears in your order total before submitting payment.

Promotions may be subject to expiration dates, product eligibility, minimum-purchase requirements, exclusions, usage limits, availability, or other conditions presented with the applicable offer.

Section 07

Declined, Pending, or Duplicate Charges

If a payment is declined, please check that your billing details are correct and contact your bank or payment provider if necessary. A pending amount may represent a temporary authorization rather than a completed payment.

If you believe you were charged more than once for the same order, contact us with your order number and the relevant transaction details. For your security, do not send complete card or banking credentials by email.

Section 08

Order Confirmation

After an order is successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

If you do not receive a confirmation email, please check your spam or junk folder and confirm that the email address entered during checkout was correct. You may also contact customer support for assistance.

Section 09

Payment Questions

If you believe a payment was charged incorrectly or you have a question about checkout, please email service@nuvorav.com .

Please include your order number where available and a clear description of the issue. For your security, do not include complete credit-card, debit-card, or banking information in your email.

Payment Support

Need help with a payment?

Contact Nuvorav™ customer support with your order number and a clear description of your question. Customer service is available daily from 8:00 AM to 10:00 PM.

Customer Support
 service@nuvorav.com
Company Details

Business Information

Nuvorav™
Brand Name Nuvorav™
Legal Company Name Shanghai Babotao Network Technology Co., Ltd.
Company Type Limited Liability Company (Solely Owned by a Natural Person)
Owner Liu Junjie
Website nuvorav.com
Business Address Room 101, Building 6, No. 2222 Huancheng Road,
Juyuan New District, Jiading District,
Shanghai, China
Customer Support Email service@nuvorav.com
Customer Support Phone +86 187-1792-2234
Customer Service Hours 8:00 AM – 10:00 PM · Daily